We have a strict no cancellation policy. We request you to kindly place an order only if you are 100% sure.
No exchanges or refunds unless there is a defect in the product. We do not refund cash however we will issue a credit note if there is a defect in the product at the time of delivery. Please intimate us if there is a defect within 24 hours of receipt of the package.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-94421 21611 or email us at sumangalisilkcreation.com mentioning your Order ID. We will personally ensure that a brand new replacement of same value is issued to you with no additional cost.